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What to look for in a Video Production Company

Choosing the right video production agency is crucial in today’s media-saturated world. Video has become the preferred medium for brands to tell their story, capture attention, and engage audiences. But with so many production companies available, how can you ensure you select the right one for your needs? From storytelling expertise to project management and post-production integration, here’s everything you should look for when evaluating a potential video production partner.

Understanding Video Production Services

Overview of Services Offered

Video production services encompass a wide range of activities designed to create high-quality visual content tailored to various needs. These services can be broadly categorized into several types, each serving a specific purpose:

  • Corporate Video Production: These videos are crafted to promote a company’s brand, culture, and values. They can include company overviews, client testimonials, and internal communications.

  • Animation Video Production: Animation videos are ideal for explaining complex concepts in an engaging and easily digestible format. They are often used for explainer videos, product demos, and educational content.

  • Live-Action Video Production: This involves filming real people and environments, making it perfect for commercials, interviews, and event coverage.

  • Recruitment Video Production: These videos are designed to attract potential employees by showcasing the company’s work environment, culture, and opportunities.

  • Explainer Video Production: These short videos aim to explain a product, service, or concept clearly and concisely, often using a mix of live-action and animation.

  • Brand Video Production: These videos focus on building brand identity and awareness, often through storytelling that resonates with the target audience.

Each type of video production service is tailored to meet specific objectives, whether it’s promoting a brand, explaining a product, or attracting talent. Understanding the variety of services available can help you choose the right approach for your project.

Differentiating Between Service Levels

When selecting a video production company, it’s crucial to understand the different service levels they offer. Some companies may specialize in high-end corporate video production, delivering polished, professional content for large-scale campaigns. Others might focus on animation or live-action video production, each requiring different skill sets and resources.

Leading video production companies often provide a comprehensive range of services, ensuring they can handle every aspect of the video production process. This includes:

  • Concept Development: Crafting the initial idea and strategy for the video.

  • Scriptwriting: Writing a compelling script that aligns with your brand message.

  • Storyboarding: Creating visual plans to guide the filming process.

  • Filming: Capturing high-quality footage with professional equipment.

  • Editing: Assembling the footage into a cohesive narrative.

  • Post-Production: Adding finishing touches like sound design, color grading, and visual effects.

Additionally, top-tier companies may offer specialized services such as motion graphics, visual effects, and sound design to enhance the final product. You can choose a video production partner that aligns with your specific needs and budget by understanding the different service levels.

Here is a great list to remember when searching for a video production company.

1. Storytelling Ability: Captivating Your Audience

a white and black slate used by a video production company

At its core, video production is about storytelling through engaging video content. The most successful videos aren’t just flashy or entertaining; they tell a story that resonates with viewers. Whether you’re aiming to boost brand awareness, introduce a new product, or inspire action, the video must have a compelling narrative. This is where the difference between a good and a great production company becomes apparent.

Look for a portfolio that shows versatility in storytelling. Can the production company adapt its style to different types of stories, from corporate brand messages to emotive fundraising campaigns? A good example is how, at Backflip, we worked with a nonprofit to craft a story not just about its work but also about the personal, emotional journeys of the individuals it serves. This shift in focus from the organization to the people transformed the impact of the video.

Ask potential partners how they would approach your project. Do they start with the story or jump into the visuals without considering the broader narrative? Great storytelling requires understanding your brand’s voice and audience, translating into a video that feels authentic and leaves a lasting impression.

2. Full-Service Capabilities: Handling the Entire Process

a checklist on graph paper for your video production

The video production process involves much more than filming. You want a partner who can handle every step—from concept development and scripting to post-production and distribution. This ensures consistency and streamlines communication, project management, and creative direction.

A well-defined creative process is crucial for developing concepts and scripts that align with your vision and ensure successful outcomes in social media video production.

Pre-Production: The Blueprint for Success in the Video Production Process

Pre-production is where all the planning for video projects happens. It’s where concepts are developed, scripts are written, storyboards are created, and locations are scouted. This phase lays the groundwork for the entire project. The best production companies will ask detailed questions about your goals, brand, audience, and message. At Backflip, we invest significant time in this phase, ensuring we fully understand the client’s vision before moving forward.

Production: Bringing Ideas to Life

Production is where filming takes place, requiring coordination, skill, and creativity. A company with experienced directors, cinematographers, and crew members ensures that the vision developed during pre-production is translated accurately into footage. High-quality equipment is important, but more so is the team’s ability to adapt on the spot, solving any unexpected challenges that arise during the shoot. It’s actually about creative problem-solving.

Post-Production: Crafting the Final Product

In post-production, the footage is edited, sound is designed, and graphics or animations are added. This is where the magic truly happens as the story takes shape. Post-production is about more than just cutting footage—it’s about pacing, tone, and emotion. Editing can make or break a video, which is why this phase is critical to the project’s overall success.

The best production companies excel in all three stages, ensuring a seamless and efficient process from start to finish. When choosing a partner, ask them about their approach to each phase and make sure they can provide examples of successful projects where they handled everything in-house.

3. Expertise in Your Industry: Tailoring the Message

an audience in a film theater for your video production company

A video production company that understands your industry and specializes in corporate videos has a significant advantage. They know the nuances of your audience, the challenges of your market, and how to position your message in a way that resonates. While a talented team can learn about a new industry, choosing a company with direct experience means they’ll have insights to refine your message.

Understanding Audience Expectations

Different industries and audiences require different approaches. A tech company’s video may need to emphasize innovation and complexity, while a nonprofit’s video should tug at the heartstrings. A production company that knows your industry will be familiar with the best tone and messaging.

At Backflip, we have experience across many industries—from healthcare and education to nonprofit work and casino commercials. This breadth of experience helps us tailor each video’s tone, style, and content to match the audience’s expectations. When evaluating production companies, ask to see examples of work they’ve done in your industry or for similar audiences to ensure they can meet your needs.

Managing Industry-Specific Challenges

Some industries come with unique challenges, such as legal or regulatory requirements. In healthcare, for example, patient privacy laws (HIPAA) must be observed during filming and editing. An experienced production company will know how to navigate these issues while delivering high-quality products.

When choosing a production partner, ensure they understand the specific regulations or challenges your industry might face and have a proven track record of navigating them.

4. Creative Collaboration: A Two-Way Street

a film crew for a video commercial

While you’re hiring a digital agency or a video production company for their expertise, the best results come from collaboration. Your input is invaluable; the right production company will treat you as a creative partner, not just a client. This collaboration should start at the discovery phase and continue throughout production and post-production.

Listening to Your Vision

Your production company should take the time to understand your vision and goals before suggesting creative ideas. They should listen carefully to your brand values, message, and desired outcomes. At Backflip, we always begin with discovery meetings where we dig deep into the client’s goals, audience, and vision for the project. This ensures that the creative decisions we make throughout the process are aligned with the client’s objectives.

Offering Creative Solutions

While listening to your input is essential, you also want a partner who can elevate your ideas. The right company will execute your vision and offer creative solutions that take the project to the next level. This could involve innovative filming techniques, clever script adjustments, or visual elements you hadn’t considered.

The key is balance. A good production company will not execute your ideas blindly but will offer suggestions that improve the final product while staying true to your vision. Look for a company that understands the importance of this balance.

5. Quality and Consistency: The Mark of a Reliable Partner

It’s one thing to produce a great video once, but consistency is the mark of a reliable partner. Your brand’s reputation is tied to the quality of the videos you produce, and you need a partner who can deliver excellence repeatedly.

Reviewing Their Portfolio

One of the best ways to assess quality is to review a production company’s portfolio. Look at their work, from short social media clips to longer brand films or documentaries. Consistent quality across different types of videos shows they have the experience and processes to deliver high standards, regardless of the project.

Pay attention to details like lighting, sound, editing, and pacing. Even if you don’t have a trained eye for video production, you can tell if a company’s work feels polished and professional or if there are inconsistencies.

Maintaining Standards Across Projects

Consistency also means delivering the same level of attention and care to every project, whether a 30-second Instagram ad or a 10-minute product demo. Ask the production company how they maintain their quality standards and whether they have a review process to ensure each video meets their (and your) expectations.

6. Project Management and Communication: Keeping Things on Track

A smooth project requires more than just creative expertise—it also requires strong project management skills. Deadlines are critical in video production, especially when coordinating multiple teams (your marketing team, the production crew, etc.). Clear communication and efficient project management ensure that the production process stays on schedule and within budget.

Establishing Clear Timelines

From the outset, the production company should provide a clear timeline with key milestones, such as concept approval, filming dates, editing rounds, and final delivery. They should be transparent about how long each phase will take and set realistic deadlines.

At Backflip, we create detailed project timelines, ensuring all stakeholders know when to expect deliverables. This helps prevent last-minute surprises and ensures the project stays on track. We utilize the software Basecamp for this.

Managing Revisions

In any creative project, revisions are inevitable. You want a production company that’s flexible enough to handle feedback and make adjustments without throwing off the schedule. Ask potential partners about their revision process and how they handle client feedback. Frame.io is a stellar tool for remote review, revisions, and approval.

Good communication tools are essential here. Many production companies use project management platforms like Basecamp, Trello, or Asana to keep everyone on the same page. Regular check-ins via email, phone, or video meetings also help ensure the project moves forward smoothly.

7. Post-Production and Marketing Integration: Maximizing the Video’s Impact

Once filming wraps, the post-production phase begins. Editing, sound design, color grading, and graphics combine to create the final product. But great videos don’t stop there—they must be integrated into your broader marketing strategy to reach their full potential.

The Importance of Post-Production

Post-production is where a good video becomes great. The editing team shapes the footage into a cohesive narrative, enhances the audio, and adds visual elements like graphics or animations. A talented post-production team will refine pacing, color, and sound to ensure the video looks professional.

Sound design and music are crucial here as well. Background music can set the tone, while voiceovers or interviews need to be clear and high-quality. Poor sound can ruin an otherwise great video, so ensure the production company has the expertise to handle this element.

Aligning with Your Marketing Strategy

A great video needs to be seen. That’s why it’s essential to work with a production company that understands how your video fits your overall marketing plan. Whether it’s a social media campaign, a website feature, or a paid advertising initiative, your video should be optimized for the platform where it will be used.

At Backflip, we work closely with our clients to ensure that their videos are distributed strategically. This may mean cutting different versions for social media or creating longer-form content for websites or presentations. Make sure your production partner has experience distributing and marketing the videos they create.

8. Scalability and Budgeting: Flexibility for Every Project

Every video production project is different—some require a full-scale production with a large crew, while others may need a simple social media video. A good video production company should be able to scale its services to meet your needs, whether you’re working with a small budget or looking for a more comprehensive solution.

Flexibility in Budgeting

One of the biggest concerns for clients is often budget. While video production can be expensive, a great production company can maximize your budget without sacrificing quality. Ask for detailed estimates that outline all aspects of production, including any potential extra costs for revisions, travel, or additional resources.

At Backflip, we’re committed to working within our clients’ budgets, offering flexible solutions that meet their needs without compromising quality. We strongly believe in choosing a partner rather than a price. With a partner, you can figure out together the best budget for a given project.

Scaling Up for Larger Projects

If your project requires multiple videos or deliverables, you’ll want a production partner who can handle large-scale productions. Make sure the company you choose has experience working on bigger projects, managing teams, and consistently delivering high-quality content.

Conclusion: Partnering for Success

Choosing the right video production company is essential for ensuring your project’s success. From storytelling and creative collaboration to post-production expertise and scalability, the best production companies understand your brand, work with you as partners, and consistently deliver high-quality work.

At Backflip, we pride ourselves on bringing stories to life, collaborating closely with clients, and producing videos that look great and drive results. Whether you’re looking for a one-off project or a full-scale video marketing campaign, we’d love to partner with you to bring your vision to life.

author avatar
Ryan Freng
Owner and creative director. Shall we begin like David Copperfield? 'I am born...I grew up.' Wait, I’m running out of space? Ah crap, ooh, I’ve got it...