In this Happy Hour podcast, we’re chatting with Sarah Kochan about entrepreneurship.

Timestamps

• (3:32) Who is Sarah Kochan?
• (4:51) Sarah’s origin story.
• (10:31) How has the switch to online learning worked for Sarah?
• (12:43) Sarah’s second business.
• (15:09) Does Sarah help people with more basic business coaching?
• (16:47) How do you scale a service business?
• (18:20) How to ensure quality service with new hires?
• (20:48) Hiring.
• (24:12) How can you be prepared for unexpected problems in service business?
• (38:23) Advice on how to deal with clients who are asking for extra work?
• (49:23) What is an area in her business that Sarah struggles with and what is her advice to overcome it?
• (54:57) Fun facts about Sarah.

Ryan Freng

Owner and creative director. Shall we begin like David Copperfield? 'I am born...I grew up.' Wait, I’m running out of space? Ah crap, ooh, I’ve got it...

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